Employment Type Full-time
Location Remote · Hybrid · London, UK Our head office is in London, however we are open to applicants based outside London who would like to work remotely/on a hybrid contract.
Team Sales
Seniority Intermediate
Closing 17th October 2024 GMT
Job Description
Purpose The Sales Advisor manages a portfolio of sales from launching onto the market through to completion, and ensures we deliver a world-class service to our clients by proactively managing interest, negotiating offers and management of the conveyancing process. The Sales Advisor secures revenue and return business through a knowledgeable, creative and tenacious approach and ensures sales are compliant with regulations and industry standards. Responsibilities
- Provide a professional, transparent and streamlined customer experience to create promoters of the brand, in pursuit of building our community and return customers
- Maximise revenue through exchanges from your portfolio of homes, underpinned by a creative, commercial approach
- Progress sales as efficiently as possible by regularly reviewing marketing strategies and once an offer is agreed. Minimising fall throughs and withdrawals
- Negotiating the best offer for your clients with integrity and tenacity
- Represent the brand by being articulate, design literate, knowledgeable about the UK property market and well-presented
- Contribute to the knowledge base of your team by sharing your learned experience and make proactive suggestions in pursuit of continuous improvement. Covering colleagues’ work in their absence
- Ensure we meet ethical and legal standards (anti-money laundering and GDPR) by logging information in a timely manner, and escalating concerns to someone senior if necessary.
Knowledge & skills
- Relationship management with 5+ years in a customer-facing role
- Commercial acumen and motivated by targets
- Excellent communication skills (in person, on the phone and written)
- Negotiation, founded in honesty and integrity
- Highly organised and conscientious; able to re-prioritise and multi-task
- Adaptable and dynamic approach to suit client needs
- Passion for architecture and design, and the homes we live in
- Understand the importance of integrity and compliance with industry standards.
Team The Sales Advisor reports to the Sales Team Manager and sits in the Sales Team, and works closely with the Buyer Operations team, and Appraisals. Rewards & benefits
- Hybrid working
- Private medical insurance with Vitality (optional)
- Royal London Pension
- 27 days annual leave + Bank holidays
- 3 days Family & Community Leave a year
- Free National Art Pass
- ‘Cultural half days’ every quarter
- Team lunches & socials.
The Modern House Ltd provides equal opportunities to all. Every role is open to all regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. The deadline to apply for this role is 17th October 2024 GMT.
